Gymform-Plus.co.uk
- Contact Details
Premier Direct UK Ltd - Innovation House - Fleet Lane
St.Helens - Merseyside - WA9 1TA
Order Hotline
Freecall : 0800 018 7980 (sales orders only)
UK Fax : 01744
694491
Overseas Fax : 44
1744 694491
Customer Support
UK
: 01744
694496 (Questions and Order Tracking)
Overseas : 44
1744 694496
(Questions - Order Tracking online)
Our customer support line open is open from 9am to 5pm Monday to Friday
- UK Standard time. Outside these hours please contact us by e-mail
All products supplied by Premier Direct UK Ltd are supplied in accordance with English Law. It is the buyers responsibility to check laws or regulations that may be applicable in their area or country.
How do I order?
You can order by one of 4 ways
1. Securely online using your credit or debit card. We accept VISA, MasterCard, American Express, Switch, Delta, Solo & Electron. Simply add required product to shopping basket / cart and proceed to checkout.
2. By telephone using our dedicated 24 hr manned orderline UK callers ring free on 0800 018 7980 Overseas caller please call 44 151 221 2751.
3. By fax. Simply print out order form and fax to 01744 694491 from within the UK.
Overseas +44 1744 694491.
4. By post. Please mail cheques, postal orders, or International Money orders to:
Premier Direct UK Ltd - Innovation House - Fleet Lane - St.Helens - WA9 1TA
When will you despatch my order?
All our items are usually in stock, and we aim to despatch within 48 hrs. Occasionally certain items are out of stock. If this happens, we will contact you to confirm when we expect to ship your order. Your payment card will not be charged until your order is ready to be despatched.
Which couriers do you use?
UK Orders :All orders over £30 are despatched by either City Link 24 hr couriers or Royal Mail Recorded / Special delivery service
Overseas Orders: Standard Shipping orders are despatched by Royal mail International Recorded Delivery, or Parcel Force World-wide. Delivery time usually with 7-14 days. Express World-wide shipping is available on certain products.
Are you products guaranteed?
All Gymform Plus Units are covered by a 12 month replacement / repair guarantee.
Do you offer a money back guarantee?
All products supplied by Premier Direct UK Ltd are covered by a 14 day money back guarantee, subject to our returns policy detailed latter.
How do I return items?
a) Email or 'phone us on 01744 694491 for a returns authorisation number.
b) We will email you back with the returns number and this must be included with the items you send back to us with a letter of explanation as to why you are sending goods back to us. Please indicate if you wish a replacement item or refund/credit to your account.
c) Send the goods back to us at the address stated. Please note that we are not responsible for packages not received - please send your items back by recorded delivery with insurance if necessary.
d) As soon as we receive your returns we will replace or refund you. We will refund you postage charges only if we shipped the product to you in error. Please ensure that you pack any returns well and we suggest you use recorded delivery .
Help : info@gymform-plus.co.uk